The College is looking for a Membership Manager to join its staff team.
The post-holder will oversee and deliver the College’s membership administration and support function. Dealing directly with our dental professional members and subscribers, they will assess sometimes complex applications, manage member queries and oversee membership subscriptions. They will also be required to confidently use and interrogate the College’s CRM database and payment platforms to support these processes.
The College is a small team, and so the role will be varied and dynamic, with the opportunity to help improve and build our processes as we grow as an organisation. We are looking for someone who is quick to learn, organised and who has excellent attention to detail.
You will need to have drive and a passion for process excellence and improvement. You will need to be able to think logically, and proactively deal with some complex information and situations related to membership and other applications. The role will therefore suit someone who is interested in thinking beyond the issue at hand and who will proactively problem solve, and advise on process improvement.
Previous experience in using and interrogating a CRM database is essential, and experience in a membership role is preferred. The role is full-time and hybrid (but predominantly home-based). Full details are available in the role description below.
To apply, submit your CV and covering letter, outlining why you think you are suitable for the role, to secretariat@cgdent.uk