Clinical Dental Technicians: how we can benefit your dental practice

Clinical Dental Technicians Emily Pittard MCGDent and Carmel Vickers-Wall, an Associate Member of the College, examine the role of a CDT and how they can work efficiently and effectively within the dental team.

What are Clinical Dental Technicians?  

Firstly, what actually is a Clinical Dental Technician (CDT)? Well, they are a registered dental care professional who can provide complete dentures direct to the public. They can also provide partial dentures and other dental devices on prescription from a registered dentist.  

What can we do?  

A CDT  is able to oversee the patient’s whole denture journey. They can treatment plan (complete dentures), take the impressions, do a bite registration and then manufacture the denture from start to finish. This results in the patient receiving a high-quality denture, and changes can be made instantly rather than trying to communicate through prescriptions where information can be missed.   Many times, we’ve heard “A CDT is a Dental Technician who just takes impressions”, which isn’t true. A CDT has a large scope of practice and takes on a variety of responsibilities within the dental team:

  • taking impressions
  • taking a detailed medical history
  • carrying out clinical examinations
  • taking and processing radiographs
  • recognising abnormal mucosa and referring to the appropriate healthcare professionals
  • giving appropriate oral health advice

Many edentulous patients won’t see a general dentist as they believe they don’t need to if they don’t have any remaining teeth. This means that they might only see a CDT if their denture breaks, or they feel they need a replacement. Therefore, it is crucial that CDTs have a full understanding of a patient’s mucosa and are able to identify any abnormalities as well as understanding medications in detail and their interactions.  

Clinical Dental Technicians have an extensive knowledge of anatomy, pharmacology, cross infection and health promotion. A CDT can also further enhance their scope of practice by gaining relevant training so that they can re-cement crowns, provide anti-snoring devices, replace implant abutments and provide tooth whitening treatment on prescription.  

How can we be beneficial to your dental team?  

Dentistry is currently in a crisis with some patients unable to see a dentist for up to four years. CDTs can help to alleviate this strain by seeing all denture treatment; allowing dentists to focus on other treatment. Dentures are very time-consuming as they require adjustments and reviews to help the patient acclimatise; CDT’s can take over this entire journey.  

They can also take impressions, see whitening patients, mouthguards and sports guards appointments and, on prescription from a dentist, they can temporarily fit crowns, bridgework and implant work. So how would this work in practice? Let’s take a look at three examples of how a CDT could help to significantly improve a workflow:  

  1. A patient who needs an upper denture but has teeth in their lower arch. Typically, this would take a dentist up to five appointments to get the patient to final fit, and then multiple review appointments. Instead, the dentist could see them for the initial examination and then hand over all the other appointments to a CDT.
  2. A patient who needs a dental implant. A dentist could see the patient up to their uncover and then the CDT could take over, take the impression / scan and temporarily fit the implant crown. The patient would then see the dentist for a review a few weeks later. This requires great communication within the team and a CDT who has knowledge of implants, but it would mean that in the time frame a dentist would have seen one patient for one implant placement, they could have seen two.
  3. A patient who wants a denture on locators. Again, the dentist can place the implants and uncover and then hand over to the CDT who can then complete the treatment for the patient.

These are just a few examples but there are many more. As with any dental professional, to incorporate them into the team workflow will take great communication between clinicians and excellent records, but as that is something that we all intend to maintain as part of our general standards anyway, it shouldn’t take much to adapt to incorporate a CDT.  

A CDT is also the only dental professional who bridges the gap between the dental practice and the laboratory. They have an intimate understanding of dental prosthesis and can help to manage patient expectations; take shades; quickly repair some things; provide teeth in a day and help to treatment plan complex cases.

Q&A

What was your experience like in your first few months to a year post qualification?

Emily:   I was in a lucky position to already be working in a CDT-recognising clinic, however I did find it took forever to be on the GDC register! I had previously worked and gained qualifications as a dental nurse and a dental technician and had been fortunate enough to work in a specialist practice as a Dental Technician under my extended scope of practice. So, I had been taking impressions of denture patients and implant patients and digital scans for a number of years before I qualified as a CDT. This helped me to gain confidence in my clinical skills and after qualifying I opened my own Clinic attached to my Laboratory.  

Carmel:   It was very daunting coming out of university from the new CDT course. Mainly because nobody else was out there who was in a similar position to me. I felt, on one hand, that some Dental Technicians I spoke to weren’t positive about the qualification I held and, on the other hand, general dentists didn’t understand what my job was!! However, I’ve met some fantastic Dental Technicians along the way who have been extremely supportive and provided me with a lot of knowledge and work experience. As I already came from a dentistry background (ex Dental Nurse) I had some good connections in the industry who helped me and I was even lucky enough to be offered a CDT job upon qualifying.

Do you feel like a CDT is a fully recognised member of the dental team by other professionals?

EP: Not at all, I have found that many dental professionals have never heard of a Clinical Dental Technician. I have, however, seen a shift for the better amongst new dentists just qualifying who seem to understand what a CDT can do and how valuable we can be to wider dental team, so it feels like we are moving in the right direction.  

CVW: Sadly not yet. I think this is due to not seeing Clinical Dental Technicians in general practice. We regularly see Dental Hygienists and Dental Therapists and even Orthodontic Therapists, but as CDTs currently don’t have an NHS contract, it means we are predominantly private/independent.

How easy was it to find indemnity or relevant CPD courses?

EP: Almost impossible to find indemnity! I ended up getting indemnity that has elements of every other dental team role in the script as they didn’t have a CDT-specific one!  

CVW: I agree with Emily, I couldn’t believe how few options there were for indemnity. This is the same with CPD. There are very few courses out there specifically designed for CDTs. I figured I’ll have to take courses aimed at the other members of the dental team which I could relate to within my scope of practice.

Emily Pittard is on the Board of the College’s Faculty of Clinical Dental Technology and Dental Technology.

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Paediatric dentistry

Tuesday 6 February 2024, 6.30pm, Solihull

This Study Club session is postponed. The next session takes place on Tuesday 5 March at 6.30pm, on the topic of managing medically compromised patients.

CGDent Midlands Study Club for Early Career GDPs

This study session on paediatric dentistry is part of the CGDent Midlands study club for Early Career GDPs, which aims to share expertise, experience and knowledge as well as encouraging discussion on a diverse range of topics within dentistry. Sessions take place every two months.

Deter, defer, silver and refer – The GDP’s tool kit for managing the paediatric patient 

In this session, we will highlight the importance of the GDP in the management of the paediatric patient. We will look at common clinical presentation such as caries and MIH, discussing the GDPs role in their management and when to refer. 

Speaker: Dr Laura Warrilow

Laura qualified from Bristol university in 2016. Since then she has worked in a variety of roles before beginning specialist training in paediatric dentistry in 2019. She successfully completed her royal college exams in 2022 and began working as a specialist in Birmingham Community Healthcare Trust. She is particularly passionate about the care of special needs and medically compromised patients. 

The session is limited to 12 people so sign up to avoid missing out!

The study club is open to GDPs who have completed Foundation Training or PLVE between 2017-2022.

Date/Time:

Tuesday 6 February 2024, 6.30pm

Venue:

Solihull Dental Centre & Implant Clinic
Doubleday House
29 High Street
Solihull
B91 3SJ

Fee:

  • Current member of the College of General Dentistry: FREE
  • Non-member: £20

2 CPD hours per session

If you have any questions or queries, please contact [email protected]

Once you have submitted the registration form by clicking on the button above, please also email [email protected] with the following details:

  • Date of your GDC Registration.
  • Date of completing your Foundation Training / PVLE (specify).
  • Name and address of your current practice

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CPD submission reminder

Dentist members practising in the UK are reminded that Sunday 28 January 2024 is the deadline to submit your annual CPD statement detailing professional development activity undertaken between 1 January and 31 December 2023.

Delegates at the CGDent Scotland Study Day, December 2022

The General Dental Council requires dentists to complete a minimum of 100 hours of verifiable CPD every five years, including at least 10 hours during any two-year period, and to submit an annual CPD statement whether or not you have undertaken any CPD in the preceding 12 months.

Members can gain CPD hours through the College’s study days, events and courses.

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Fellows’ Winter Reception

Thursday 25 January 2024, 6-9pm, London

The Livery Hall, Cutlers’ Hall, Warwick Lane, London EC4M 7BR

The second College of General Dentistry Fellows’ Winter Reception took place on the evening of Thursday 25 January 2024. We returned to the historic Cutlers’ Hall in London, where this year’s Fellows’ Summer Reception took place.

The event included welcome addresses by the President and Chair of the College, the admission of new Fellows, and presentations of College-awarded diplomas and certificates.

An opportunity to network with peers, as well as to meet College Trustees, Council members and staff, the reception was open to all Fellows and Associate Fellows, those due to be presented with a diploma or certificate, and those enrolled in Certified Membership.

Priority for tickets was given to new Fellows, Diplomates/Certificants and individuals who applied for the Fellows’ Summer Reception but were unable to be accommodated.

Retired Fellows attending the Fellows’ Reception were also encouraged to attend the 1992 Circle gathering, which took place in the same venue immediately prior to the reception.

Information on eligibility for Fellowship of the College (FCGDent) and Associate Fellowship (AssocFCGDent) is available here

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1992 Circle gathering

Thursday 25 January 2024, 4-6pm, London

The Court Room, Cutlers’ Hall, Warwick Lane, London EC4M 7BR

The third gathering of the College’s ‘1992 Circle’ took place on the afternoon of Thursday 25 January 2024. We returned to the historic Cutlers’ Hall in London.

All those who are fully retired from practice and were a Fellow of the Faculty of General Dental Practice (UK), or are or were a Fellow of the College of General Dentistry, are eligible to join the Circle and to attend its periodical gatherings.

There is no charge to become a member of the Circle or to attend its gatherings.

If you meet the eligibility requirements and would like to join the 1992 Circle, we’d be delighted to hear from you – please contact us at [email protected]

And if you know any retired Faculty Fellows who are not currently aware of the Circle, please let them know about it and encourage them to get in touch with us.

Members of the Circle received separate notification of the meeting by email, together with instructions on how to register their intention to attend.

The 1992 Circle is named in honour of the year the Faculty of General Dental Practice was founded, a key moment which brought together the members of the College of General Dental Practitioners (UK) and of the Advisory Board in General Dental Practice of the Royal College of Surgeons of England, with the shared ambition to create an independent College over time. It aims to bring together, and recognise, those whose vision put the general dental profession in the UK on that journey, and those whose ongoing commitment carried this through to the establishment of the College of General Dentistry.

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CGDent education partnership with Dentistry Show London

The College will be the headline education partner for the Enhanced CPD Theatre at Dentistry Show London 2023.

CGDent speakers at Dentistry Show London 2023, clockwise from bottom left: Paul Batchelor, Abhi Pal, Tim Newton, Sukhvinder Singh Atthi, George Wright

The Enhanced CPD Theatre will feature 14 lectures over the two-day conference, with experts in their fields sharing their extensive knowledge, and offering practical advice, on an array of important CPD areas. All lectures will be free of charge for both members and non-members of the College. Five of these lectures will be delivered on behalf of the College:

Sustainability in dentistry and healthcare

Friday 6 October, 9.15am – 10.00am

Professor Paul Batchelor BDS, DDPH, Dip. FFGDP(UK), MCDH, PhD, FCGDent, FDS (RCS Eng.), FFPH; Honorary Clinical Professor, University of Central Lancashire; Honorary Lecturer, University College London; Associate and Dental Group Chair, Centre for Sustainable Healthcare

Record-keeping in the real world of general dental practice

Friday 6 October, 1.15pm – 2.00pm

Dr Abhi Pal BDS, MGDS RCSI, Dip. FFGDP(UK), FDS (RCPS Glasg.), FCGDent; President of the College of General Dentistry; General Dental Practitioner; independent dental expert witness

The mental health and well being of dental staff

Saturday 7 October, 9.15am – 10.00am

Professor Tim Newton CPsychol, AFBPS; Professor of Psychology as Applied to Dentistry, King’s College London; Honorary Consultant Health Psychologist, Guy’s & St Thomas’ NHS Foundation Trust

Managing medical emergencies in the dental practice

Saturday 7 October, 2.00pm – 2.45pm

Dr Sukhvinder Singh Atthi BDS, Dip. MFDS (RCS Ed.), PgCert/s , Dip. FFGDP(UK), MSc Oral Surgery, MSc Orthodontics, FCGDent, FHEA, ILM; Lecturer in oral surgery, University of Birmingham; Tier II-accredited oral surgeon 

Complaints handling: a step-by-step approach

Saturday 7 October, 4.30pm – 5.15pm

Dr George Wright BDS, Dip. MJDF, PgDip (DLE), ACIArb, Cert CII (Claims), FFFLM, MCGDent, MDTFEd; Deputy Dental Director, Dental Protection; Chief Examiner, Faculty of Forensic and Legal Medicine, Royal College of Physicians

Full details of all the College lectures are available via the above links, and details of the full programme for the Enhanced CPD Theatre and other theatres are available here.

College representatives will also be available throughout the conference at Stand G52 to talk to attendees about all aspects of membership, fellowship and the College’s vision for the profession.

It is not possible to register for any specific lecture in advance, however those wishing to attend will need to register for Dentistry Show London 2023, which is free for all dental professionals. Conference attendees will have access to over 100 CPD lectures in all, as well as 180 exhibiting suppliers, and the opportunity to network with over 3,000 dentists, practice managers, hygienists and therapists, dental nurses, technicians and laboratory owners.

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Ethical and dento-legal considerations in cosmetic dentistry

CGDent on-demand webinar, Tuesday 5 December 2023, 7pm

The bedrock of delivering cosmetic dentistry remains effective communication and patient consent. Demand for cosmetic dentistry continues unabated. Patient expectations, notions of happiness, identity and image are driving this demand and this webinar will address the issues and also review the ethical, philosophical, psychological and risk management aspects of provision.

In this CGDent webinar, we discuss the ethical challenges impacting the provision of cosmetic dentistry and the importance of effective communication and consent. We also look at how to apply risk management principles to cosmetic dentistry.

Speakers:

  • Len D’Cruz, Head of BDA Indemnity Team
  • Abhi Pal FCGDent, President of the College and general dental practitioner
  • Prof. Raj Rattan MBE, Dental Director at Dental Protection, Medical Protection Society

CPD approx 1.5 hours

GCD development outcomes: A

This on-demand webinar is hosted by the College of General Dentistry and powered by our CPD delivery partner, ProDental CPD – watch the recording below.

It was free to view live for all dental professionals, and College members also have free access to the recorded webinar and can claim CPD hours for free. A £20 fee will apply for non-members who wish to claim CPD.

Membership of the College of General Dentistry is open to all registered dental professionals.  Membership is available from £125 per year for dentists, from £83 for other dental professionals, and from £42 for Dental Nurses and those eligible for a concession. See the full list of CGDent membership rates here.

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Dentistry work experience webinar

Webinar with Future Frontline, Tuesday 5 December 2023, 6pm

This webinar with Future Frontline, aimed to raise awareness of different careers within general dentistry and to educate future dental professionals about working in the dental profession. Members from across the dental team gave an insight into a typical day in the life of a dental professional, explained what they love about working in dentistry and the career pathways that are open to dental professionals. They also gave information about the College of General Dentistry and how we support careers in dentistry.

Speakers:

  • Michelle Brand, Dental Nurse, Associate Member of the College
  • Dr Roshni Karia MCGDent, General Dental Practitioner, Council member of the College of General Dentistry
  • Frances Robinson AssocFCGDent, Dental Hygienist, Chair of the College’s Faculty of Dental Hygiene and Dental Therapy
  • Carmel Vickers-Wall, Clinical Dental Technician, member of the College’s Faculty of Clinical Dental Technology & Dental Technology
  • Dr Pouya Zohrabpour, General Dental Practitioner, Ambassador for the College of General Dentistry, Associate Member of the College

Membership of the College of General Dentistry is open to all registered dental professionals and dental students and trainees. Find out about our membership types and fees here.  

Follow us on Instagram @CGDentYoungDental

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CGDent Scotland Study Day

Friday 1 December 2023, 9am-5.30pm (registration from 8am, drinks reception until 7pm)

Glasgow Science Centre, 50 Pacific Quay, Glasgow G51 1EA

Wearabouts – the how, what, wear and why of managing tooth wear in general dental practice

The CGDent Scotland Study Day 2023 featured Professor Shamir Mehta FCGDent and Subir Banerji FCGDent, both Directors of the MSc in Aesthetic Dentistry at King’s College London, who presented the current evidence on toothwear, provided a guide to managing tooth wear in general dental practice, and illustrate the clinical techniques applied in the rehabilitation of the worn dentition.

Professor Jason Leitch CBE FCGDent delivered the annual Caldwell Memorial Lecture on Recovering from a Pandemic: NHS Scotland’s legacy post-COVID.


Shamir Mehta is a Professor and Course Lead for the MSc in Restorative Dentistry at the College of Medicine and Dentistry and Ulster University, Senior Clinical Teacher and Director of the MSc in Aesthetic Dentistry at King’s College London, and Visiting Professor and PhD supervisor at Radboud University, where he is part of the Radboud Tooth Wear Project.

Subir Banerji is the Programme Director of the MSc in Aesthetic Dentistry, and PhD supervisor, at King’s College London, co-author of books including Practical Procedures in the Management of Tooth Wear and Practical Procedures in Aesthetic Dentistry, and a general dental practitioner in private practice in Ealing.

Professor Mehta and Dr Banerji are also Guest Editors for two issues of the College’s Primary Dental Journal on the theme of Aesthetic Dentistry. Part One was recently distributed to College members, and Part Two will be published in September 2023.

Jason Leitch is the National Clinical Director for Scotland, and became a popular and well-known figure to broadcast media audiences throughout the UK for the clarity of his communication during the COVID-19 pandemic. A graduate of Glasgow Dental School, he holds a Master’s in Public Health from Harvard and a PhD from the University of Glasgow, and is a CGDent Ambassador.


The study day could be attended in person or virtually.

For in-person attendees, there was free parking and registration opened at 8am with tea, coffee and breakfast rolls available. Six hours of CPD lectures took place across the day, with two coffee breaks, a three-course lunch, and a drinks reception afterwards. Delegates were also encouraged to visit the accompanying 30-stand trade exhibition.

Fees

Non-member dentist: £349 (early bird rate until 9pm on 31 August: £249)

Glasgow Odontological Society member dentist: £319 (early bird rate: £249)

CGDent member dentist: £249 (early bird rate: £149)

Recently graduated dentist (since 2020): £199

Non-member FD, VDP, retired, technician, hygienist, therapist, nurse or practice manager: £149

CGDent member FD, VDP, retired, technician, hygienist, therapist, nurse or practice manager, or CGDent Scotland study group member: £129

Membership of the College of General Dentistry is open to all registered dental professionals. Membership is available from £125 for dentists, £42 for dental nurses and £83 for other registered dental professionals. The full list of CGDent membership rates is here  

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Maximising the potential of preventative oral care

Webinar, Thursday 30 November 2023, 2pm

Dental teams across the country face great challenges in providing accessible support for their patients and communities. The College of General Dentistry works to support the whole dental team in addressing these challenges, for the benefit of the nation’s oral health.

We have been working with Haleon, a global leader in consumer health with brands like Sensodyne or Corsodyl trusted by millions of patients, to conduct a survey to better understand the role preventative oral care plays in routine dental appointments.

The study, featuring insights from dental health professionals and patients, highlights the importance of preventative oral care, whilst also pointing to opportunities for its enhancement, supported by the clinical team, across the UK.

In order to unlock the findings of the survey, the College and Haleon hosted a live webinar on 30 November 2023. A recording of the webinar is available to view below.

Speakers:

  • Sarah Murray MBE, Board Member of the Faculty of Dental Hygiene and Therapy, College of General Dentistry
  • Bas Vorsteveld, Vice President and General Manager, GB&I, Haleon
  • Dr Kate Fabrikant, Medical Director, Northern Europe, Haleon

Membership of the College of General Dentistry is open to all registered dental professionals and dental students. Find out about our membership types and fees here

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Can you help us in the next phase of our research? We would like to hear from practices around the UK who are interested in hosting an evening focus group to explore preventative oral care advice given within practice – find out more.