How the dental sector could retain dental nurses

Dental nurse, Dr Debbie Reed FCGDent, is Chair of the inaugural board of the College’s Faculty of Dental Nursing and Orthodontic Therapy and a Reader and Director of Advanced and Specialist Healthcare in Global and Lifelong Learning at the University of Kent. In this blog, Debbie reflects on the results of her recent research into dental nurse retention in the UK.

There are currently over 61,6631 dental nurses (DNs) on the General Dental Council (GDC) register, making dental nurses the largest occupational group of dental registrants.  However, in recent years there has been a perceived drop in the numbers of dental nurses, to the extent that this has been termed a ‘recruitment crisis’. In my capacity as Reader (associate professor) in Advanced and Specialist Healthcare, I conducted the Dental Nurse Retention Survey, in February – March 20232, which aimed to explore the  current state of the registered Dental Nurse workforce within the United Kingdom (UK).

The main conclusions of the subsequent report3 provide valuable insights into the reasons dental nurses want to remain in the profession, as well as some of the factors that may lead them to consider leaving.

There are three top factors that encouraged 50% of dental nurse respondents to remain registered with the GDC and working within the dental sector. These were, in order:

  • Meaning and growth, focusing on reasons associated with job satisfaction, including meaningful work, career structure and opportunities for professional progression and growth.
  • Extrinsic rewards, including contracts of employment, financial remuneration and pay, as well as additional rewards and incentives provided by employers.
  • Workplace culture and environment, which was defined as a set of values, beliefs, attitudes, and assumptions common to those working together, which influences behaviours and interactions amongst colleagues within the dental team. Workplace environment also means the setting and physical conditions, such as the building structure, equipment, and material, in addition to the culture.

This indicates the potential importance to dental nurses, of having career pathway routes, such as the College of General Dentistry’s Career Pathway for Dental Nurse and Orthodontic Therapists (OTs)4.  CGDent’s Career Pathway offers a progressive and flexible structure through which dental nurses can be enabled in equality of opportunity for career development and progression, alongside a route-map for the achievements of DNs and OTs to be recognised within a prestigious multi-professional, sector wide, recognition framework. CGDent’s progressive career framework, is an accessible and achievable  route to job satisfaction and professional longevity.

Uniquely, CGDent provides a transparent, progressive series of gateways that encourages DNs and OTs to maximise their development opportunities, with means to track their development throughout their career progression. The gateways offer much-needed commonality of approach to career progression across all registered dental professions, with parity of occupational esteem, unparalleled elsewhere in dentistry, nationally or internationally. 

Instinctively, the CGDent Career Pathway, launched in 2022, may go some way to responding to some of the reasons dental nurses not only become uncertain about remaining but the reasons that dental nurses go on to declare an intention to leave.

The Survey Report detailed, with regards to the other 50% of respondents, that 34% who declared having become ‘uncertain about remaining in dental nursing’.  The top three reasons for this, in order, were:

  • First – Dissatisfaction with pay.
  • Joint second – Employers not valuing, recognising, or showing appreciation for the dental nurses’ contribution or no longer enjoying working as dental nurse.
  • Joint third – Dental nurses not getting a sense of meaning and reward from their role or feeling that they were unable to progress in their career.

The remaining 16% of dental nurse respondents declared ‘an intention to leave dental nursing’.  Surprisingly, when requested to be specific, pay was not amongst the top three reasons why dental nurses were making the decision to leave, although it did feature. The three top reasons, in order, why dental nurses intended to leave dental nursing were:

  • Employers not valuing, recognising or showing appreciation for their contribution.
  • Feeling they were unable to progress in their careers.
  • No longer enjoying working as a dental nurse.

Reassuringly, the study also revealed that even within the group who were ‘intending to leave’, that 46% could be tempted by employers, with suitable progression routes, offers, rewards and incentives, to remain or return to dental nursing.  So, it is not too late for employers, there are steps that can be taken to retain this group of dental nurses, and the report offers ideas to be used as a starting point for such discussions and negotiations. The Dental Nurse UK Retention Survey 2023 Report offers hope in the form of possibilities which might be explored to retain or re-engage that group and tempt them to consider re-registering to work in the dental sector.

The Dental Nurse Retention Survey UK Report published the results in Autumn 2023:  Reed, D.P. (2023) The Dental Nurse UK Retention Survey 2023: An Internet Mediated Survey Of Members Of The British Association of Dental Nurses And Wider Dental Nurse Workforce Regarding What Encourages Them To Remain Within The Dental Sector.

Unsurprisingly, it has had over 1,840 reads so far. For those who wish to access the survey results, the report is freely available on ResearchGate: https://www.researchgate.net/publication/374919034_Dental_Nurse_UK_Retention_Survey_2023  

Over the course of the year, look out for the associated blogs (such as the GDC January 2024 Blog5),  papers, journal articles and speaker events, including part of the CDO Lounge events in March 2024 at BDIA Showcase in Excel London,  which will provide further detailed analysis of the survey results.

References:

  1. General Dental Council (GDC) (2024a)GDC Registration Reports January 2024. Available online: https://www.gdc-uk.org/docs/default-source/registration-reports/registration-report—january-2024.pdf?sfvrsn=2fc3066f_3
  2. British Dental Nurse Association (BADN) 2023) DN Recruitment and Retention Survey. Available online via: https://www.badn.org.uk/NewPublic/News/Dental-Nurse-Recruitment-and-Retention-Survey.aspx
  3. Reed, D.P. (2023) The Dental Nurse UK Retention Survey 2023: An Internet Mediated Survey Of Members Of The British Association of Dental Nurses And Wider Dental Nurse Workforce Regarding What Encourages Them To Remain Within The Dental Sector. Available online via ResearchGate: https://www.researchgate.net/publication/374919034_Dental_Nurse_UK_Retention_Survey_2023
  4. College of General Dentistry (CGDent) (2022) Career Pathways. Available online: https://cgdent.uk/career-pathways/
  5. General Dental Council (2024b) Blog 4 January 2024: What encourages dental nurses to remain within the dental sector? Available online: https://www.gdc-uk.org/news-blogs/blog/detail/blogs/2024/01/04/what-encourages-dental-nurses-to-remain-within-the-dental-sector

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College engages the next generation of dental professionals

As part of a new initiative to raise awareness of its mission to dental students and early career professionals, the College held its first ‘NextGen’ event on Saturday 25 November 2023.

The CGDent NextGen Leadership Workshop, which took place in Manchester, was open to students on the Bachelor of Dental Surgery, BSc or DipHE Dental Hygiene and Dental Therapy, BSc Clinical Dental Technology and BSc Dental Studies courses at the University of Manchester, the University of Liverpool, the University of Birmingham and the University of Central Lancashire, as well as Foundation Dentists and Foundation Dental Therapists in the North West region.

Successful applicants were awarded a fully funded place at the one-day workshop, which explored the skills required for effective leadership in dentistry, through a series of talks, workshops and discussion. The day focused on the five competencies in the Agency Domain of the College’s Professional Framework for Career Pathways in Dentistry: autonomy, decision-making, influence, leadership and management.

Supported by five College facilitators, the delegates were encouraged to examine the key leadership skills and consider how they could develop them through short-term, medium-term and long-term goals.

Christy, a BDS student at the University of Birmingham who took part in the day, said: “…it was great to meet the facilitators and other students there. Everyone was so welcoming, and the talks and activities were easily accessible – no matter what stage or area of dentistry we were in. I’ve learnt multiple ways to develop my skill set, information about the College of General Dentistry and thoroughly look forward to future events!”

Many of those who attended the workshop have become NextGen Ambassadors for the College, with the aim of raising awareness within their communities of CGDent’s mission and of the career support it offers to dental professionals.

The College wishes to thank the students and Foundation Trainees who enthusiastically took part in the day; the workshop facilitators who generously gave their time and expertise (Phillip Brown, Poppy Dunton, Roshni Karia, Abhi Pal and Sir Nairn Wilson); and the University of Manchester, University of Liverpool, University of Birmingham, University of Central Lancashire and Health Education North West for their support.

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College partnership with BDCDS24

At the 2024 edition of the British Dental Conference & Dentistry Show (BDCDS24), the College will once again be the headline education partner for the Enhanced CPD Theatre.

The annual conference, which will take place at the National Exhibition Centre in Birmingham on Friday 17 and Saturday 18 May, is the UK’s largest dental event, bringing together the whole dental team with 9,000 dental professionals gathering under one roof.

Free to attend for all registered dental professionals, attendees can expect over 200 lectures across 11 CPD theatres in total, as well as the opportunity to meet over 400 exhibitors. Details of the College’s lectures will be announced in due course.

The College will also be hosting a stand throughout the conference where staff and senior members will be available to answer any queries you may have about the College and membership, or just to say hello.

Further details about BDCDS24 are available on the conference website.

Use the link below to pre-register your interest and be the first to hear once delegate registration is live.

Promoting healthy oral health behaviours at every opportunity by all

Dental Therapist Sarah Murray MBE, Associate Member, Board member of the College’s Faculty of Dental Hygiene and Dental Therapy, and Senior Lecturer in Dental Public Health at Queen Mary University of London, discusses the role of dental practices in delivering preventative oral care advice.

As dental professionals, we are all aware of the challenges individuals are currently experiencing in accessing dental services. We are also very aware that tooth decay has a significant impact on children, their families and the wider society, with children experiencing pain, infections and difficulty in eating, the need to take time out of school to attend dental appointments, parents taking time off work to bring their children to the dental practices, and the high costs of general anaesthetic for extractions when preventive measures have not been adopted or failed. The latest guidance from Public Health England (2017) Health Matters: Child Dental Health, identified a staggering £7.8 million was spent on tooth extractions in 2015 to 2016 amongst children under the age of five, with the majority being a result of tooth decay.

As dental professionals we need to review whether we are utilising every opportunity to promote healthy oral health behaviours from early in a child’s life and through an individual’s life course, and it is the responsibility of all members of the dental team to provide this support. Utilising extended duties dental nurses who are appropriately trained and competent in oral health education and the application of fluoride varnish, dental hygienists, dental therapists and orthodontic therapists, in addition to dentists, is fundamental to this.  

We have all experienced that getting our patients to change their unhealthy behaviours is a challenge, so we should be promoting this at every appointment and see it as a long-term commitment from the dental team. The advice we provide needs to be tailored and individualised, and to regularly reinforce key messages in line with contemporary evidence.

Foundation Dentists’ experiences

A recent article by Rutter et al (2023) made me consider whether we need to review what messages we are providing to our patients and how we are delivering these. The authors explored the challenges that newly qualified dentists experienced in delivering oral health advice to parents and caregivers of young children in the Yorkshire and Humber region; one of the five themes was around motivation for behaviour change and this linked well to another theme around parental receptivity to the messages being provided.

The study identified two aspects to motivation: the parents’ motivation to change, and the practitioners’ motivation to engage in a behaviour change conversation. As many experienced  clinicians will have found, there are no surprises to the findings: the Foundation Dentists discovered that in general, parents did not return diet diaries and, if they were returned, there were questions about whether they were accurate. The lack of embracing positive oral health behaviours by patients created despondency in the practitioners; this is a sad outcome considering how Foundation Dentists are at the start of their career journeys and experiences such as these could hinder them in promoting behaviour change through the rest of their careers.  

Supporting patients to take the next step

We remind ourselves that changing behaviour is part of a cycle; every time we promote healthy habits we are enabling patients to think about making a change (precontemplation and contemplation), and one day, they inform you that they are planning on making that change and have set a date for the change (planning for change) – how wonderful is that! We should be there to support them when they are ready to make that change (action) and guide them if, and when, they relapse.

Reviewing our practices

So, what are dental practices or clinics actively doing to encourage positive oral health behaviours particularly in children? These could include:

  • embracing Dental Check by One in our clinics, by using the British Society of Paediatric Dentistry posters as a promotion tool; this could encourage parents to book an appointment and begin considering healthy habits for their babies which may result in a change for their other children and themselves. BSPD has other useful resources on its website so is worth checking out further
  • utilising extended duty dental nurses to provide health promotion in dental practices, and in outreach, such as schools and the community
  • ensuring children have a toothbrush and are using the correct toothpaste for their needs, and reinforcing the ‘spit, don’t rinse’ message
  • considering undertaking clinical audits of patient records to establish whether the advice being provided is highlighting any gaps; look to see if the messaging is clear and consistent and explore ways this can be improved 
  • reviewing the literature to ensure our skill set is maximised and for us to be open to making change and sharing new information with the whole of the dental team

How we work with the population who are experiencing common oral diseases and difficulties with access, and how we move to a future population free from dental caries, and other preventable oral diseases, is certainly food for thought.

References used in the compilation of this blog:

British Society of Paediatric Dentistry (2017). Dental Check By One. (2017). Available at https://dentalcheckbyone.co.uk/

Public Health England (2017) Health Matters: Child Dental Health. London: Department of Health Publications. Available at https://www.gov.uk/government/publications/health-matters-child-dental-health/health-matters-child-dental-health

Rutter L, Duara R, Vinall-Collier KA, Owen J, Haley I, Gray-Burrows KA, Hearnshaw S, Marshman Z and Day PF (2023). Experiences of newly qualified dentists in delivering oral health advice to parents/caregivers of young children —challenges and solutions. Front. Oral. Health 4. Available at https://eprints.whiterose.ac.uk/199925/1/froh-04-1079584.pdf


Join us for a webinar, in partnership with Haleon, to discover how we’re working together to enhance oral healthcare across the UK and to discuss the findings of our upcoming ‘Dental Health Barometer’ campaign. Join us on Thursday 30 November at 2pm (GMT) – more information and register.

Can you help us in the next phase of our research? We would like to hear from practices around the UK who are interested in hosting an evening focus group to explore preventative oral care advice given within practice – find out more.

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Supporting patients with oral healthcare advice – can you help?

CGDent is working with Haleon (formerly GSK), to explore the opportunities for enhancing oral healthcare advice through dental practices, and supporting those members of the team on the front line for advising patients and your communities.

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We are inviting interest from practices and teams around the UK that might be interested in hosting a focus group for an evening, early in 2024. It’s a great chance to spotlight the valuable work of team members and for them to contribute to a national project.

We aim for our focus groups to comprise 6-9 people, drawn from the host practice and others in your local area, that you might like to invite.

Sessions are expected to run in the evening for 1.5-2 hours, facilitated by our team. We only require a comfortable space for ten people, in a relaxed setting such as a reception room. We will bring the biscuits!

If you would like to contribute, please get in touch at [email protected] by Friday 17 November 2023. We cannot promise to take up every opportunity, but look forward to joining practices up and down the UK in developing this project.

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The College and Haleon are hosting a live webinar on Tuesday 30 November at 2pm (GMT) where we will share insights from our recent study on preventative oral care and provide information about the full research programme – register your place.

How can you and your patients benefit from a relationship with a Clinical Dental Technician

CGDent on-demand webinar

(Rescheduled from October 2023)

In this CGDent webinar, relevant to the whole dental team, the speakers clarify the role and relevance of a Clinical Dental Technician (CDT) in the modern dental practice and discuss the numerous benefits that CDTs can bring to dentists, patients and the overall dental practice.

Using real-life examples, we examine how the presence of a CDT has improved the quality of patient care and clinic efficiency and how they have contributed to a thriving dental practice as team member of a multidisciplinary team.

Speakers:

  • Mike Brindle, Clinical Dental Technician
  • Caroline Persaud, Dental Technician and Clinical Dental Technician

CPD approx 1 hour

GCD development outcomes: A, B

The live webinar was hosted by the College of General Dentistry and powered by our CPD delivery partner, ProDental CPD – watch the recording below.

It was free to view live for all dental professionals, and College members also have free access to the recorded webinar and can claim CPD hours for free. A £20 fee will apply for non-members who wish to claim CPD.

Membership of the College of General Dentistry is open to all registered dental professionals. Membership is available from £130 for dentists, £44 for dental nurses and £87 for other registered dental professionals. The full list of CGDent membership rates is here 

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Safeguarding in dentistry: principles and practice

Saturday 18 May 2024, 1.15pm-2.00pm, Birmingham

Enhanced CPD Theatre, Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

This lecture was delivered by Preetee Hylton RDN, President-Elect of the British Association of Dental Nurses.

A full-time dental nurse and safeguarding lead at a private dental practice in London, Preetee is an Associate Examiner for the National Examining Board for Dental Nurses and delivers the NCFE CACHE Level 3 Diploma in Principles and Practice in Dental Nursing. She was a founding member and the Study Club Co-Director of the ITI UK & Ireland Dental Nurses community, and is a member of the editorial board of the Dental Nursing journal and an Associate Member of the College of General Dentistry.

CPD:

  • 0.75 hours

This lecture was free to attend for both members and non-members of the College, and is one of four College sessions at the British Dental Conference and Dentistry Show 2024 (BDCDS24), a two-day conference hosting over 200 CPD lectures, 400 exhibitors and 9,000 dental professionals.

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

It was not possible to register for specific lectures in advance, but those wishing to attend needed to have registered for BDCDS24 either in advance or on the day

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British Dental Conference & Dentistry Show

Friday-Saturday 17-18 May 2024, 9.00am – 5.30pm, Birmingham

Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

The College is a key education partner for the British Dental Conference & Dentistry Show (BDCDS), and hosted four lectures in the Enhanced CPD Theatre during the two-day conference.

Members and non-members alike were welcome to the College’s sessions, in which experts in their fields will share their knowledge and give advice on a range of subjects encompassing clinical dentistry and professionalism. Lectures included:

Friday 17 May:

Saturday 18 May:

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

BDCDS is the UK’s largest dental event, bringing together the whole dental team with 9,000 dental professionals gathering under one roof.

FREE to attend for all registered dental professionals, attendees can expect 200 CPD lectures across 11 theatres. Co-located with Dental Technology Showcase, it is also a great opportunity to meet new and existing suppliers, with 400 exhibitors on site, including all the industry leaders.

Clinical Dental Technicians: how we can benefit your dental practice

Clinical Dental Technicians Emily Pittard MCGDent and Carmel Vickers-Wall, an Associate Member of the College, examine the role of a CDT and how they can work efficiently and effectively within the dental team.

What are Clinical Dental Technicians?  

Firstly, what actually is a Clinical Dental Technician (CDT)? Well, they are a registered dental care professional who can provide complete dentures direct to the public. They can also provide partial dentures and other dental devices on prescription from a registered dentist.  

What can we do?  

A CDT  is able to oversee the patient’s whole denture journey. They can treatment plan (complete dentures), take the impressions, do a bite registration and then manufacture the denture from start to finish. This results in the patient receiving a high-quality denture, and changes can be made instantly rather than trying to communicate through prescriptions where information can be missed.   Many times, we’ve heard “A CDT is a Dental Technician who just takes impressions”, which isn’t true. A CDT has a large scope of practice and takes on a variety of responsibilities within the dental team:

  • taking impressions
  • taking a detailed medical history
  • carrying out clinical examinations
  • taking and processing radiographs
  • recognising abnormal mucosa and referring to the appropriate healthcare professionals
  • giving appropriate oral health advice

Many edentulous patients won’t see a general dentist as they believe they don’t need to if they don’t have any remaining teeth. This means that they might only see a CDT if their denture breaks, or they feel they need a replacement. Therefore, it is crucial that CDTs have a full understanding of a patient’s mucosa and are able to identify any abnormalities as well as understanding medications in detail and their interactions.  

Clinical Dental Technicians have an extensive knowledge of anatomy, pharmacology, cross infection and health promotion. A CDT can also further enhance their scope of practice by gaining relevant training so that they can re-cement crowns, provide anti-snoring devices, replace implant abutments and provide tooth whitening treatment on prescription.  

How can we be beneficial to your dental team?  

Dentistry is currently in a crisis with some patients unable to see a dentist for up to four years. CDTs can help to alleviate this strain by seeing all denture treatment; allowing dentists to focus on other treatment. Dentures are very time-consuming as they require adjustments and reviews to help the patient acclimatise; CDT’s can take over this entire journey.  

They can also take impressions, see whitening patients, mouthguards and sports guards appointments and, on prescription from a dentist, they can temporarily fit crowns, bridgework and implant work. So how would this work in practice? Let’s take a look at three examples of how a CDT could help to significantly improve a workflow:  

  1. A patient who needs an upper denture but has teeth in their lower arch. Typically, this would take a dentist up to five appointments to get the patient to final fit, and then multiple review appointments. Instead, the dentist could see them for the initial examination and then hand over all the other appointments to a CDT.
  2. A patient who needs a dental implant. A dentist could see the patient up to their uncover and then the CDT could take over, take the impression / scan and temporarily fit the implant crown. The patient would then see the dentist for a review a few weeks later. This requires great communication within the team and a CDT who has knowledge of implants, but it would mean that in the time frame a dentist would have seen one patient for one implant placement, they could have seen two.
  3. A patient who wants a denture on locators. Again, the dentist can place the implants and uncover and then hand over to the CDT who can then complete the treatment for the patient.

These are just a few examples but there are many more. As with any dental professional, to incorporate them into the team workflow will take great communication between clinicians and excellent records, but as that is something that we all intend to maintain as part of our general standards anyway, it shouldn’t take much to adapt to incorporate a CDT.  

A CDT is also the only dental professional who bridges the gap between the dental practice and the laboratory. They have an intimate understanding of dental prosthesis and can help to manage patient expectations; take shades; quickly repair some things; provide teeth in a day and help to treatment plan complex cases.

Q&A

What was your experience like in your first few months to a year post qualification?

Emily:   I was in a lucky position to already be working in a CDT-recognising clinic, however I did find it took forever to be on the GDC register! I had previously worked and gained qualifications as a dental nurse and a dental technician and had been fortunate enough to work in a specialist practice as a Dental Technician under my extended scope of practice. So, I had been taking impressions of denture patients and implant patients and digital scans for a number of years before I qualified as a CDT. This helped me to gain confidence in my clinical skills and after qualifying I opened my own Clinic attached to my Laboratory.  

Carmel:   It was very daunting coming out of university from the new CDT course. Mainly because nobody else was out there who was in a similar position to me. I felt, on one hand, that some Dental Technicians I spoke to weren’t positive about the qualification I held and, on the other hand, general dentists didn’t understand what my job was!! However, I’ve met some fantastic Dental Technicians along the way who have been extremely supportive and provided me with a lot of knowledge and work experience. As I already came from a dentistry background (ex Dental Nurse) I had some good connections in the industry who helped me and I was even lucky enough to be offered a CDT job upon qualifying.

Do you feel like a CDT is a fully recognised member of the dental team by other professionals?

EP: Not at all, I have found that many dental professionals have never heard of a Clinical Dental Technician. I have, however, seen a shift for the better amongst new dentists just qualifying who seem to understand what a CDT can do and how valuable we can be to wider dental team, so it feels like we are moving in the right direction.  

CVW: Sadly not yet. I think this is due to not seeing Clinical Dental Technicians in general practice. We regularly see Dental Hygienists and Dental Therapists and even Orthodontic Therapists, but as CDTs currently don’t have an NHS contract, it means we are predominantly private/independent.

How easy was it to find indemnity or relevant CPD courses?

EP: Almost impossible to find indemnity! I ended up getting indemnity that has elements of every other dental team role in the script as they didn’t have a CDT-specific one!  

CVW: I agree with Emily, I couldn’t believe how few options there were for indemnity. This is the same with CPD. There are very few courses out there specifically designed for CDTs. I figured I’ll have to take courses aimed at the other members of the dental team which I could relate to within my scope of practice.

Emily Pittard is on the Board of the College’s Faculty of Clinical Dental Technology and Dental Technology.

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CGDent education partnership with Dentistry Show London

The College will be the headline education partner for the Enhanced CPD Theatre at Dentistry Show London 2023.

CGDent speakers at Dentistry Show London 2023, clockwise from bottom left: Paul Batchelor, Abhi Pal, Tim Newton, Sukhvinder Singh Atthi, George Wright

The Enhanced CPD Theatre will feature 14 lectures over the two-day conference, with experts in their fields sharing their extensive knowledge, and offering practical advice, on an array of important CPD areas. All lectures will be free of charge for both members and non-members of the College. Five of these lectures will be delivered on behalf of the College:

Sustainability in dentistry and healthcare

Friday 6 October, 9.15am – 10.00am

Professor Paul Batchelor BDS, DDPH, Dip. FFGDP(UK), MCDH, PhD, FCGDent, FDS (RCS Eng.), FFPH; Honorary Clinical Professor, University of Central Lancashire; Honorary Lecturer, University College London; Associate and Dental Group Chair, Centre for Sustainable Healthcare

Record-keeping in the real world of general dental practice

Friday 6 October, 1.15pm – 2.00pm

Dr Abhi Pal BDS, MGDS RCSI, Dip. FFGDP(UK), FDS (RCPS Glasg.), FCGDent; President of the College of General Dentistry; General Dental Practitioner; independent dental expert witness

The mental health and well being of dental staff

Saturday 7 October, 9.15am – 10.00am

Professor Tim Newton CPsychol, AFBPS; Professor of Psychology as Applied to Dentistry, King’s College London; Honorary Consultant Health Psychologist, Guy’s & St Thomas’ NHS Foundation Trust

Managing medical emergencies in the dental practice

Saturday 7 October, 2.00pm – 2.45pm

Dr Sukhvinder Singh Atthi BDS, Dip. MFDS (RCS Ed.), PgCert/s , Dip. FFGDP(UK), MSc Oral Surgery, MSc Orthodontics, FCGDent, FHEA, ILM; Lecturer in oral surgery, University of Birmingham; Tier II-accredited oral surgeon 

Complaints handling: a step-by-step approach

Saturday 7 October, 4.30pm – 5.15pm

Dr George Wright BDS, Dip. MJDF, PgDip (DLE), ACIArb, Cert CII (Claims), FFFLM, MCGDent, MDTFEd; Deputy Dental Director, Dental Protection; Chief Examiner, Faculty of Forensic and Legal Medicine, Royal College of Physicians

Full details of all the College lectures are available via the above links, and details of the full programme for the Enhanced CPD Theatre and other theatres are available here.

College representatives will also be available throughout the conference at Stand G52 to talk to attendees about all aspects of membership, fellowship and the College’s vision for the profession.

It is not possible to register for any specific lecture in advance, however those wishing to attend will need to register for Dentistry Show London 2023, which is free for all dental professionals. Conference attendees will have access to over 100 CPD lectures in all, as well as 180 exhibiting suppliers, and the opportunity to network with over 3,000 dentists, practice managers, hygienists and therapists, dental nurses, technicians and laboratory owners.

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