How can you and your patients benefit from a relationship with a Clinical Dental Technician

CGDent on-demand webinar

(Rescheduled from October 2023)

In this CGDent webinar, relevant to the whole dental team, the speakers clarify the role and relevance of a Clinical Dental Technician (CDT) in the modern dental practice and discuss the numerous benefits that CDTs can bring to dentists, patients and the overall dental practice.

Using real-life examples, we examine how the presence of a CDT has improved the quality of patient care and clinic efficiency and how they have contributed to a thriving dental practice as team member of a multidisciplinary team.

Speakers:

  • Mike Brindle, Clinical Dental Technician
  • Caroline Persaud, Dental Technician and Clinical Dental Technician

CPD approx 1 hour

GCD development outcomes: A, B

The live webinar was hosted by the College of General Dentistry and powered by our CPD delivery partner, ProDental CPD – watch the recording below.

It was free to view live for all dental professionals, and College members also have free access to the recorded webinar and can claim CPD hours for free. A £20 fee will apply for non-members who wish to claim CPD.

Membership of the College of General Dentistry is open to all registered dental professionals. Membership is available from £130 for dentists, £44 for dental nurses and £87 for other registered dental professionals. The full list of CGDent membership rates is here 

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Managing medical emergencies in the dental practice

Saturday 18 May 2024, 4.15pm-5.00pm, Birmingham

Enhanced CPD Theatre, Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

This lecture offered delegates up-to-date knowledge in order to sustain life when a medical emergency occurs in general dental practice.

It was delivered by Dr Sukhvinder Singh Atthi FCGDent, a lecturer in oral surgery at the University of Birmingham, and Tier II-accredited Oral Surgeon who treats nervous minor oral surgery patients with intravenous sedation. With 25 years’ experience working as an associate then principal dentist in general dental practice, he has also worked part-time in the Community Dental Service and spent part of his vocational training working in oral maxillofacial surgery units. He holds Master’s degrees in both Orthodontics and Oral Surgery, Postgraduate Certificates in Conscious Sedation, Leadership & Management and Learning & Teaching in Higher Education, the Diploma of Fellowship and Certificates in both Minor Oral Surgery and Dental Practice Appraisal from the FGDP(UK), and is qualified to ILM Level 5 in Coaching and Mentoring in Management. He is a Fellow of the College of General Dentistry and Higher Education Academy, an experienced dental trainer, and has been a board member of CGDent West Midlands and its predecessor FGDP West Midlands Division since 2013.

Objective:

  • To enable the early recognition and management of deterioration in a patient that may become medically compromised during their dental treatment
  • To understand how to use mandatory drugs within an medical emergency

Learning outcomes:

  • Awareness and management of medical emergencies within dental practice
  • Review mandatory audit processes for drugs to use in medical emergencies
  • Knowledge of how to deal with an unconscious patient
  • Recognise and manage suspected sepsis

CPD:

  • 0.75 hours

GDC development outcomes:

  • A
  • B
  • C
  • D

This lecture was free to attend for both members and non-members of the College, and is one of four College sessions at the British Dental Conference and Dentistry Show 2024 (BDCDS24), a two-day conference hosting over 200 CPD lectures, 400 exhibitors and 9,000 dental professionals.

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

It was not possible to register for specific lectures in advance, but those wishing to attend needed to have registered for BDCDS24 either in advance or on the day

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Safeguarding in dentistry: principles and practice

Saturday 18 May 2024, 1.15pm-2.00pm, Birmingham

Enhanced CPD Theatre, Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

This lecture was delivered by Preetee Hylton RDN, President-Elect of the British Association of Dental Nurses.

A full-time dental nurse and safeguarding lead at a private dental practice in London, Preetee is an Associate Examiner for the National Examining Board for Dental Nurses and delivers the NCFE CACHE Level 3 Diploma in Principles and Practice in Dental Nursing. She was a founding member and the Study Club Co-Director of the ITI UK & Ireland Dental Nurses community, and is a member of the editorial board of the Dental Nursing journal and an Associate Member of the College of General Dentistry.

CPD:

  • 0.75 hours

This lecture was free to attend for both members and non-members of the College, and is one of four College sessions at the British Dental Conference and Dentistry Show 2024 (BDCDS24), a two-day conference hosting over 200 CPD lectures, 400 exhibitors and 9,000 dental professionals.

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

It was not possible to register for specific lectures in advance, but those wishing to attend needed to have registered for BDCDS24 either in advance or on the day

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Complaints – how to deal with them and how not to stress about them

Friday 17 May 2024, 4.15-5.00pm, Birmingham

Enhanced CPD Theatre, Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

Aimed at all members of the dental team, this lecture discussed how best to manage complaints occurring in general dental practice.

It was delivered by Helen Kaney FCGDent, a dually qualified dentist and solicitor, and Dental Advisor with the Medical and Dental Defence Union of Scotland. Helen qualified BDS from Glasgow University in 1987 and spent many years in general dental practice as well as working as a clinical assistant in conservative dentistry and prosthodontics at Glasgow Dental Hospital and at Guy’s Hospital in London. She developed an interest in law and ethics early in her career and studied law, obtaining an LLB, and then trained and worked as a solicitor for several years, acting for doctors and dentists in clinical negligence claims, regulatory matters and Fatal Accident Inquiries (Coroner’s Inquests) on the instructions of UK indemnity providers. She has significant experience in advising and assisting dentists in the UK and Ireland and in several international jurisdictions, and spent 14 years at Dental Protection as a Dentolegal and Senior Dentolegal Adviser and latterly as Medico and Dentolegal Services Team Lead and Head of Dental Services, Scotland. An elected member of the College Council, she completed an MBA at Strathclyde Business School in 2013 and is a Fellow of the Faculty of Forensic and Legal Medicine of the Royal College of Physicians.

Objective:

  • At the end of the session, attendees will understand how best to manage complaints occurring in general dental practice

Learning outcomes:

  • Understand key stages of the complaint handling process
  • Understand how early intervention can help to avoid unnecessary escalation of a complaint
  • Appreciate the differing requirements for responding to verbal and written complaints
  • Understand the importance of self-care when in receipt of a complaint

CPD:

  • 0.75 hours

GDC development outcomes:

  • A

This lecture was free to attend for both members and non-members of the College, and is one of four College sessions at the British Dental Conference and Dentistry Show 2024 (BDCDS24), a two-day conference hosting over 200 CPD lectures, 400 exhibitors and 9,000 dental professionals.

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

It was not possible to register for specific lectures in advance, but those wishing to attend needed to register for BDCDS24 either in advance or on the day

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Record-keeping in the real world of general dental practice

Friday 17 May 2024, 3.15-4.00pm, Birmingham

Enhanced CPD Theatre, Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

This lecture discussed the importance of comprehensive and accurate record-keeping, and why it is fundamental for good clinical practice and essential for delivering quality patient care.

It was delivered by Dr George Wright FCGDent, Deputy Dental Director at Dental Protection. Dr Wright graduated with honours from the University of Sheffield and after completion of Foundation Training, moved into general practice working in the NHS. Previously he was Deputy Chairman of the Doncaster and Bassetlaw Local Dental Committee, Training Programme Director for Performer List Validation by Experience in Yorkshire and the Humber, President of the South Yorkshire Branch of the BDA, Chairman of the BDA’s Associate Group, Foundation Trainer with the South Yorkshire Deanery and Chief Examiner at the Faculty of Forensic and Legal Medicine of the Royal College of Physicians. He is also a Magistrate in the Adult Criminal Court. He joined Dental Protection in 2016, and in 2022 was appointed to the non-executive board of The MPS Foundation, a global not-for-profit research initiative, dedicated to shaping the future of patient safety and enhancing the wellbeing of healthcare professionals and teams.

Objective:

  • At the end of the session attendees will have an understanding of the current guidance and best practice for dental record-keeping

Learning outcomes:

  • Understand what constitutes effective record-keeping in dentistry
  • Understand the dento-legal issues that can arise when storing, sharing and disposing of patient records

CPD:

  • 0.75 hours

GDC development outcomes:

  • A
  • D

This lecture was free to attend for both members and non-members of the College, and is one of four College sessions at the British Dental Conference and Dentistry Show 2024 (BDCDS24), a two-day conference hosting over 200 CPD lectures, 400 exhibitors and 9,000 dental professionals.

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

It was not possible to register for specific lectures in advance, but those wishing to attend needed to register for BDCDS24 either in advance or on the day

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Birmingham meet-and-greet

Friday 17 – Saturday 18 May 2024, 9.00am – 5.30pm, Birmingham

Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

The College invited all dental professionals to visit its exhibition stand (Q01) at British Dental Conference and Dentistry Show 2024

College members and non-members alike were encouraged to come and introduce themselves, to find out more about the College and have their queries answered.

Perhaps you have questions about your membership or how to access your benefits? Or want to know whether you’re eligible for Full Membership, Associate Fellowship or Fellowship? Or you wonder how Certified Membership works, what Life Fellowship is, or how to add your qualifications to the Member Register?

Maybe you’re a former member of FGDP(UK) uncertain of your College status, or the correct way to present your Faculty post-nominals?

Or perhaps you’re a non-member who’s not yet heard much about the College and just wants to find out why we were set up, what our plans are or how we can help you in your career?

Whatever your query, senior College members and staff will be there throughout the conference to help you out, and we’ll have live access to our systems to help solve membership queries on the spot.

Or even if you don’t have a query, we’d be delighted to meet you!

The College is also the headline education partner for the Enhanced CPD Theatre, where it is hosting four lectures.

The British Dental Conference and Dentistry Show is the UK’s largest dental event, giving you access to 400 exhibitors and 9,000 fellow dental professionals, and offering 200 lectures across 11 CPD theatres.

It’s FREE to attend for all registered dental professionals – just register via the button below:

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British Dental Conference & Dentistry Show

Friday-Saturday 17-18 May 2024, 9.00am – 5.30pm, Birmingham

Hall 5, National Exhibition Centre, Pendigo Way, Marston Green, Birmingham B40 1NT

The College is a key education partner for the British Dental Conference & Dentistry Show (BDCDS), and hosted four lectures in the Enhanced CPD Theatre during the two-day conference.

Members and non-members alike were welcome to the College’s sessions, in which experts in their fields will share their knowledge and give advice on a range of subjects encompassing clinical dentistry and professionalism. Lectures included:

Friday 17 May:

Saturday 18 May:

College representatives were also available throughout the conference at Stand Q01 to talk to delegates about our vision for the profession, the benefits of membership and fellowship, and to answer questions.

BDCDS is the UK’s largest dental event, bringing together the whole dental team with 9,000 dental professionals gathering under one roof.

FREE to attend for all registered dental professionals, attendees can expect 200 CPD lectures across 11 theatres. Co-located with Dental Technology Showcase, it is also a great opportunity to meet new and existing suppliers, with 400 exhibitors on site, including all the industry leaders.

Managing medically compromised patients and hands-on suturing

Tuesday 5 March 2024, 6.30pm, Solihull

CGDent Midlands Peer Review & Pizza

This peer review session on managing medically compromised patients and hands-on suturing is part of the CGDent Midlands Peer Review & Pizza series, which aims to share expertise, experience and knowledge as well as encouraging discussion on a diverse range of topics within dentistry. Sessions take place every two months and pizza is provided.

The case-based discussion is limited to 12 people so sign up to avoid missing out! This is an opportunity to bring your most difficult cases and learn tips and tricks on how to better manage them in the future. We will ask you to provide some details of a challenging extraction case or where you have managed a medically compromised patient, to facilitate discussion.

The guest moderator is Dr Sukhi Atthi FCGDent. Dr Atthi is a Clinical Lecturer at the University of Birmingham and a Tier II Oral Surgeon for North Midlands, with special interests in Sedation, MOS and Orthodontics. He will be available to help discuss and treatment plan those cases that you may want advice on. You will be not only developing your practice but also providing the best care to your patients.

This peer review series is open to students, Dental Therapists, Dental Hygienists and Dentists.

Date/Time:

Tuesday 5 March 2024, 6.30pm

Venue:

Solihull Dental Centre & Implant Clinic
Doubleday House
29 High Street
Solihull
B91 3SJ

Fee:

  • Current member of the College of General Dentistry: FREE
  • Non-member: £20

2 CPD hours per session

If you have any questions or queries, please contact [email protected]

Once you have submitted the registration form by clicking on the button above, please also email [email protected] with the following details:

  • Date of your GDC Registration
  • Name and address of your current practice

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Clinical Dental Technicians: how we can benefit your dental practice

Clinical Dental Technicians Emily Pittard MCGDent and Carmel Vickers-Wall, an Associate Member of the College, examine the role of a CDT and how they can work efficiently and effectively within the dental team.

What are Clinical Dental Technicians?  

Firstly, what actually is a Clinical Dental Technician (CDT)? Well, they are a registered dental care professional who can provide complete dentures direct to the public. They can also provide partial dentures and other dental devices on prescription from a registered dentist.  

What can we do?  

A CDT  is able to oversee the patient’s whole denture journey. They can treatment plan (complete dentures), take the impressions, do a bite registration and then manufacture the denture from start to finish. This results in the patient receiving a high-quality denture, and changes can be made instantly rather than trying to communicate through prescriptions where information can be missed.   Many times, we’ve heard “A CDT is a Dental Technician who just takes impressions”, which isn’t true. A CDT has a large scope of practice and takes on a variety of responsibilities within the dental team:

  • taking impressions
  • taking a detailed medical history
  • carrying out clinical examinations
  • taking and processing radiographs
  • recognising abnormal mucosa and referring to the appropriate healthcare professionals
  • giving appropriate oral health advice

Many edentulous patients won’t see a general dentist as they believe they don’t need to if they don’t have any remaining teeth. This means that they might only see a CDT if their denture breaks, or they feel they need a replacement. Therefore, it is crucial that CDTs have a full understanding of a patient’s mucosa and are able to identify any abnormalities as well as understanding medications in detail and their interactions.  

Clinical Dental Technicians have an extensive knowledge of anatomy, pharmacology, cross infection and health promotion. A CDT can also further enhance their scope of practice by gaining relevant training so that they can re-cement crowns, provide anti-snoring devices, replace implant abutments and provide tooth whitening treatment on prescription.  

How can we be beneficial to your dental team?  

Dentistry is currently in a crisis with some patients unable to see a dentist for up to four years. CDTs can help to alleviate this strain by seeing all denture treatment; allowing dentists to focus on other treatment. Dentures are very time-consuming as they require adjustments and reviews to help the patient acclimatise; CDT’s can take over this entire journey.  

They can also take impressions, see whitening patients, mouthguards and sports guards appointments and, on prescription from a dentist, they can temporarily fit crowns, bridgework and implant work. So how would this work in practice? Let’s take a look at three examples of how a CDT could help to significantly improve a workflow:  

  1. A patient who needs an upper denture but has teeth in their lower arch. Typically, this would take a dentist up to five appointments to get the patient to final fit, and then multiple review appointments. Instead, the dentist could see them for the initial examination and then hand over all the other appointments to a CDT.
  2. A patient who needs a dental implant. A dentist could see the patient up to their uncover and then the CDT could take over, take the impression / scan and temporarily fit the implant crown. The patient would then see the dentist for a review a few weeks later. This requires great communication within the team and a CDT who has knowledge of implants, but it would mean that in the time frame a dentist would have seen one patient for one implant placement, they could have seen two.
  3. A patient who wants a denture on locators. Again, the dentist can place the implants and uncover and then hand over to the CDT who can then complete the treatment for the patient.

These are just a few examples but there are many more. As with any dental professional, to incorporate them into the team workflow will take great communication between clinicians and excellent records, but as that is something that we all intend to maintain as part of our general standards anyway, it shouldn’t take much to adapt to incorporate a CDT.  

A CDT is also the only dental professional who bridges the gap between the dental practice and the laboratory. They have an intimate understanding of dental prosthesis and can help to manage patient expectations; take shades; quickly repair some things; provide teeth in a day and help to treatment plan complex cases.

Q&A

What was your experience like in your first few months to a year post qualification?

Emily:   I was in a lucky position to already be working in a CDT-recognising clinic, however I did find it took forever to be on the GDC register! I had previously worked and gained qualifications as a dental nurse and a dental technician and had been fortunate enough to work in a specialist practice as a Dental Technician under my extended scope of practice. So, I had been taking impressions of denture patients and implant patients and digital scans for a number of years before I qualified as a CDT. This helped me to gain confidence in my clinical skills and after qualifying I opened my own Clinic attached to my Laboratory.  

Carmel:   It was very daunting coming out of university from the new CDT course. Mainly because nobody else was out there who was in a similar position to me. I felt, on one hand, that some Dental Technicians I spoke to weren’t positive about the qualification I held and, on the other hand, general dentists didn’t understand what my job was!! However, I’ve met some fantastic Dental Technicians along the way who have been extremely supportive and provided me with a lot of knowledge and work experience. As I already came from a dentistry background (ex Dental Nurse) I had some good connections in the industry who helped me and I was even lucky enough to be offered a CDT job upon qualifying.

Do you feel like a CDT is a fully recognised member of the dental team by other professionals?

EP: Not at all, I have found that many dental professionals have never heard of a Clinical Dental Technician. I have, however, seen a shift for the better amongst new dentists just qualifying who seem to understand what a CDT can do and how valuable we can be to wider dental team, so it feels like we are moving in the right direction.  

CVW: Sadly not yet. I think this is due to not seeing Clinical Dental Technicians in general practice. We regularly see Dental Hygienists and Dental Therapists and even Orthodontic Therapists, but as CDTs currently don’t have an NHS contract, it means we are predominantly private/independent.

How easy was it to find indemnity or relevant CPD courses?

EP: Almost impossible to find indemnity! I ended up getting indemnity that has elements of every other dental team role in the script as they didn’t have a CDT-specific one!  

CVW: I agree with Emily, I couldn’t believe how few options there were for indemnity. This is the same with CPD. There are very few courses out there specifically designed for CDTs. I figured I’ll have to take courses aimed at the other members of the dental team which I could relate to within my scope of practice.

Emily Pittard is on the Board of the College’s Faculty of Clinical Dental Technology and Dental Technology.

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